Mental health

Doctors at Qvalitas are the first in Estonia to introduce the COPSOQ (Copenhagen Psychosocial Questionnaire) questionnaire as part of medical check-ups for employees.

The questionnaire has been highlighted by the World Health Organization and the International Labour Organization and recognised by the European Agency for Safety and Health at Work as the best practice for detecting and managing mental health risks at work.

Qvalitas uses COPSOQ 3, the third and most up-to-date version of the questionnaire, which is the most suitable for today’s work environment and can be applied to all work styles and businesses, regardless of size and sector.

This unique questionnaire has been translated into more than 25 languages, which makes it possible to compare results across countries and sectors and draw broader conclusions.

To make COPSOQ III more user-friendly, Qvalitas, in collaboration with Liina Randmann, Senior Lecturer at Tallinn University of Technology, and occupational psychologists at Meeletervis, has created an electronic support system for the questionnaire, which allows the person completing the questionnaire to find out the results immediately.

The system created interprets the respondent’s results and also provides brief suggestions. Both the results and suggestions provide the occupational physician with an insight into the psychosocial status of the employee’s work environment, which may contribute to the development of health problems.

All respondents will receive a personal score that only the occupational physician will see. Once a sufficient number of employees in the company have completed the COPSOQ 3 questionnaire, Qvalitas can prepare an assessment of the psychosocial risks in the work environment and, if necessary, provide guidance for further counselling.

The questionnaire is intended primarily for patients visiting an occupational physician and can only be completed online through a self-service portal.

It is important to note, however, that the questionnaire can be completed and the psychosocial risks of the work environment can also be assessed as a separate project outside the occupational health check.

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