Digital Clinic
Using the Digital Clinic is easy, convenient and available for everyone. A remote appointment in the Digital Clinic is the best option for patients whose medical concerns do not require physical consultation.
How to use the Digital Clinic?
- Open the Digital Clinic on the Qvalitas website www.qvalitas.ee – choose a browser most suitable for you and log in as a private client or business client employee. You could also download Digital Clinic mobile App from App Store or Google Play store.
- Start a conversation with the Digital Clinic doctor. You can describe your symptoms using your own words or answer questions about your symptoms and health status as asked by the doctor.
- You will be contacted within 10 minute. The doctor will then ask for details to better understand your health status. Please note that you will also have access to previous chats during the conversation. You will be issued a prescription or a referral for further examinations or testing as required.
How does the Digital Clinic work?
Direct contact with the doctor, without having to make an appointment. Visit fee is €19.90.
- Doctors in the Digital Clinic are available Mon-Fri from 8AM to 8PM.
- On weekends and public holidays from 9AM to 4PM.
How can we help you in the Digital Clinic?
Using the Digital Clinic is easy, convenient and available for everyone. A remote appointment in the Digital Clinic is the best option for patients whose medical concerns do not require physical consultation. The fastest way to solve medical issues for you and your employee.
- Cold – fever, rhinitis, congested nose, cough
- Eye issues – eye infection, eyelid inflammation
- Stomach issues – diarrhea, vomiting
- Urinary tract infection – frequent or painful urination or burning sensation when urinating
- Sexual health – contraceptives, erectile dysfunctions, sexually transmitted diseases
- Symptoms of allergy – allergic rhinitis, symptoms of hay fever
- Skin symptoms – rash, acne, skin infections, nail-related illnesses
- Insect bites and stings – sick bites, skin irritation
- Prescription renewal – continuation of a treatment plan Qvalitas Medical Centre
In which cases will patients be referred to a physical consultation?
- Physical examination is necessary
- Trauma
- Neurologic symptoms
Services will be charged based on the price list of Qvalitas Medical Centre. If the patient’s concerns cannot be addressed in the Digital Clinic, we will refer them to a physical consultation without charging for the remote appointment. No separate service commencement fee will then be applied for using the Digital Clinic.
Who advises at the Digital Clinic?
- At the digital clinic, patients are advised by Qvalitas primary care and family doctors.
- The team of the Digital Clinic is led by Dr Siivi Nella Liikane, the Head Doctor of Digital Clinic and Dr Andreas Abel, the Medical Director of Qvalitas.
dr Siivi Nella Liikane, Qvalitas dr Andreas Abel, Qvalitas
How to pay for the Digital Clinic service?
Digital Clinic services are used by patients and there are three payment options:
- Private client – I am a private client and will personally pay for the healthcare services used in the Digital Clinic of Qvalitas Medical Centre based on the price list.
- Employees of business clients – I am a contractual business client of Qvalitas Medical Centre and employees of my company use Digital Clinic services. I will pay for the remote services as the employer based on the price list.
- Voluntary health insurance – the health insurance provider pays for the services consumed.
Health insurance providers
- Qvalitas Medical Centre has signed a cooperation agreement with the selected insurance provider.
- You can start using the Qvalitas Digital Clinic immediately.
- We will check your policy as soon as possible and settle with the insurer ourselves.
- You will not be billed for using Digital Clinic.
- Qvalitas Medical Centre has signed a cooperation agreement with the selected insurance provider.
- You can start using the Qvalitas Digital Clinic immediately.
- We will check your policy as soon as possible and settle with the insurer ourselves.
- You will not be billed for using Digital Clinic.
- Qvalitas Medical Centre has signed a cooperation agreement with the selected insurance provider.
- You can start using the Qvalitas Digital Clinic immediately.
- We will check your policy as soon as possible and settle with the insurer ourselves.
- You will not be billed for using Digital Clinic.
- Qvalitas Medical Centre has signed a cooperation agreement with the selected insurance provider.
- You can start using the Qvalitas Digital Clinic immediately.
- We will check your policy as soon as possible and settle with the insurer ourselves.
- You will not be billed for using Digital Clinic.
- By choosing the insurance provider, you must later enter your debit or credit card details in Digital Clinic
